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Shipping & Returns

Shipping

Flat rate shipping $19.95 US (excluding Hawaii & Alaska). Transit time is approximately 4 to 7 business days after shipping. If you have any questions in regards to your order please contact us at contact@vvywater.com with your order number and we'll be happy to serve you.

International Shipping:

Please contact us

Returns

We will accept returns within 30 days of the receipt of your purchase. Shipping fees will not be refunded and you will be charged for all other fees incurred. All returns must have a return authorization number which we will provide upon request. This number must be visible on the outside of the package. We suggest that returns be shipped via a service providing a tracking number and insurance as we will not be responsible for lost return shipments. Return requests should be made at contact@vvywater.com.